New Delhi [India], August 25: In a game-changing move for India’s electronics repair industry, Service Jet Pvt Ltd today announced the launch of iService, the country’s first hyperlocal, on-demand platform for gadget repairs and spare parts delivery. With India’s repair sector plagued by delays, high costs, and lack of transparency, iService promises to deliver a fast, affordable, and trustworthy alternative — powered by technology and a robust local network.
A Broken Industry Gets a Digital Makeover
With over 100 crore smartphones and laptops in use across India, the repair and spare parts sector is a massive ₹80,000 crore market. Yet, for most Indians, a simple device repair is still a frustrating experience: long waiting times, inflated prices, and the constant fear of fake parts.
“Whether it’s a cracked phone screen or a dead laptop battery, Indians are losing precious time, money, and peace of mind just to get basic repairs done,” said Dinesh Chandwani, founder of iService. “We are not just Fixing Device we are Fixing trust in Repair industry.”
How iService Works
iService is designed as a full-stack ecosystem that connects customers, technicians, local shops, gig workers, dealers and Brands on a single digital platform. The process is simple:
1.Customer Request: Users raise a repair request or order parts via the iService app or website.
2.Lead Sharing: The platform distributes the request to nearby verified technicians.
3.Local Sourcing: A gig worker sources the required part from a nearby vendor at the best available price.
4.Fast Delivery & Repair: The part is delivered the same day, and repairs are completed — often within hours.
Unlike traditional models, iService ensures same-day delivery of spare parts, real-time technician matching, and transparent billing — making delays and price-gouging a thing of the past.
Key Features That Set iService Apart
·Hyperlocal delivery of spare parts — often within hours.
·Free CRM App for shops — simplifying invoicing and customer management.
·Smart Gig Worker Model— gig workers not only deliver, but source parts intelligently.
·AI Repair Assistant (Coming Soon)— empowering technicians with quick diagnostics.
·Transparent Practices— including open-box checking, pay-after-repair options, and COD.
A Win-Win for Everyone
iService is uniquely positioned to create value across the entire repair chain:
·For Customers: Fast, trustworthy, and fairly priced repairs without the usual wait.
·For Technicians & Shops: Easier access to spare parts, more leads, and free tools for business growth.
·For Gig Workers: A new kind of flexible income opportunity beyond traditional delivery models.
·For Dealers & Distributors: Direct digital reach to B2B and B2C markets via the platform.
Tapping into a Global Opportunity
Though starting in India, iService has a global vision. Markets in Southeast Asia, Africa, and other developing regions face similar challenges in electronics repair. The scalable iService model has the potential to modernize fragmented repair ecosystems worldwide.
Why Now?
The timing couldn’t be better. With the success of instant delivery apps, Indian consumers are accustomed to speed and convenience. Simultaneously, gadgets have become essential — not optional. The need for reliable, rapid repair services has never been more urgent.
About iService
iService is a flagship platform of Service Jet Pvt Ltd, founded with a vision to revolutionize how electronic repairs and spare parts are accessed in India. By merging local networks with cutting-edge technology, iService creates a seamless experience for customers, technicians, gig workers, and dealers alike. From smartphones to laptops, iService is transforming India’s repair industry — one fast fix at a time.
Visit www.iserviceindia.in to learn more.
